Flights

Total: 31

Boarding procedures

Where are the Star Flyer check-in counters?

At Kansai Airport, Star Flyer customers can check in at the ANA check-in counter. Please head to the ANA counters on the 2nd floor of Terminal 1.

Where are the check-in counters for Japan Transocean Air?

Japan Transocean Air customers can check in at the JAL check-in counter. Please head to the JAL counter on the 2nd floor of Terminal 1.

Where are the Peach check-in counters?

The Peach check-in counters are located in Terminal 2. You can get there from Terminal 1 by free shuttle bus or car.

Where is the check-in counter?

The location will vary depending on your airline. For details, please check the flight board inside the airport or "Today's Flight Information" on Kansai Airport's official website.
[Domestic flights] 2nd floor of Terminal 1 (ANA, JAL, Jetstar, StarFlyer) or Terminal 2 (Peach)
[International flights] 4th floor of Terminal 1 or Terminal 2

Where are the JAL check-in counters?

The JAL check-in counters are located on the 2nd floor of Terminal 1.

Where are the ANA check-in counters?

The ANA check-in counters are located on the 2nd floor of Terminal 1.

Where are the Jetstar check-in counters?

Jetstar check-in counters are located on the 2nd floor (domestic flights) and the 4th floor (international flights) of Terminal 1. For details, please check the flight board inside the airport or "Today's Flight Information" on Kansai Airport's official website.

What time can I check in?

Check-in start times vary depending on the airline and flight. Please check the flight board in the building or contact your airline for more information.

Follow this link to access a list of airline contact information.

Follow this 2D code for details.

Which airlines use Terminal 2?

The three airlines that use Terminal 2 are Peach, Spring Airlines, and Jeju Air.

Follow this link for details.

Follow this 2D code for details.

I would like to know about the regulations for check-in baggage and the rules regarding what can and cannot be brought on board.

This varies depending on the airline. Please contact your airline for more information.

Follow this link for details.

Follow this 2D code for details.

Can I bring liquids purchased from duty-free shops onto the plane?

Liquids over 100 ml can be brought on board if they are sealed in STEBs.
However, please be careful not to open it at the connecting airport.
*Please note that the liquids may be confiscated in countries or regions that have not implemented STEBs. Please be sure to check at the duty-free shop.

Follow this link for details.

Follow this 2D code for details.

I missed my flight. What should I do?

For ticket information, please contact the place of purchase (airline or travel agency).

Where is my boarding gate?

Boarding gates located in the area beyond the security checkpoint. After checking in, please proceed to the security checkpoint.

I'd like to know the deadlines for check-in and security checks.

It depends on the airline. Please contact your airline for details.

Where can I get an ED card?

ED cards can be acquired at the counters located in the immigration area past the security checkpoint.

I'm afraid I'm going to miss my flight.

Please contact your airline.

Follow this link to access a list of airline contact information.

Follow this 2D code for details.

Airline Information

I need airline contact information.

A list of airline contact information is available on the Kansai Airport official website.

Follow this link for details.

Follow this 2D code for details.

I forgot to pick up my checked baggage.

Please contact your airline for assistance.

Please contact your airline for assistance..Follow this 2D code for details.

I picked up the wrong checked baggage.

Please report the incident to your airline for assistance.

Please report the incident to your airline for assistance. Follow this 2D code for details.

My checked baggage was damaged.

Please report the incident to your airline for assistance.

Please report the incident to your airline for assistance. Follow this 2D code for details.

I left something on the plane.

Please contact your airline directly.

Follow this link for details.

Follow this 2D code for details.

I want to change or cancel (refund) my flight ticket.

Please contact the airline or travel agency where you booked or purchased your flight.

I received information about a flight cancellation. What should I do?

Please check with your airline or at the check-in counter.

Follow this link to access a list of airline contact information.

Follow this 2D code for details.

I want to know about flight fares and seat availability.

Please contact your airline for more information.

Follow this link for details.

Follow this 2D code for details.

I would like to know about the regulations for check-in baggage and the rules regarding what can and cannot be brought on board.

This varies depending on the airline. Please contact your airline for more information.

Follow this link for details.

Follow this 2D code for details.

I missed my flight. What should I do?

For ticket information, please contact the place of purchase (airline or travel agency).

Are there any in-flight services offered on my flight?

Please check with your airline.

I'm afraid I'm going to miss my flight.

Please contact your airline.

Follow this link to access a list of airline contact information.

Follow this 2D code for details.

When will flight changes (e.g., cancellations, delays, schedule changes) be decided?

It depends on the airline. Please contact your airline for details.

Will I get notification of flight changes (e.g., cancellations, delays, time changes)?

It depends on the airline. Please contact your airline for details.

Today`s Flight

I want to check flight information.

You can view flight information on this page. For more detailed information, check your airline's website.

You can view flight information on this page.

For more detailed information, check your airline's website.

I've come to pick someone up and I want to know their estimated arrival time.

For information about flights today, please check the flight board inside the airport or the "Today's Flight Information" page on the Kansai Airport official website.

Please check the airline's website for the latest information.

Please check the airline's. Follow this 2D code for details.

Other (Flights)

Departure Tax (International Tourist Tax)

The Departure Tax (International Tourist Tax) is a tax paid by all travelers departing from Japan. The airline charges an additional 1,000 yen for each departure to cover this tax when an airline ticket is purchased.

Follow this link for details.

Follow this 2D code for details.

I would to have a company handle customs clearance procedures for something I am shipping separately.

The company you need to contact varies depending on the shipping company, so please contact the shipping company directly for details.
●Nippon Express: On the north side of the 4th floor at the Kansai Airport Baggage Service
●Yamato, Nissin, Mitsui O.S.K. Lines: On the north side of the 1st floor at JAL ABC

I've come to pick someone up and I want to know their estimated arrival time.

For information about flights today, please check the flight board inside the airport or the "Today's Flight Information" page on the Kansai Airport official website.

Please check the airline's website for the latest information.

Please check the airline's. Follow this 2D code for details.

I missed my flight. What should I do?

For ticket information, please contact the place of purchase (airline or travel agency).

Are there any in-flight services offered on my flight?

Please check with your airline.

I'm afraid I'm going to miss my flight.

Please contact your airline.

Follow this link to access a list of airline contact information.

Follow this 2D code for details.

When will flight changes (e.g., cancellations, delays, schedule changes) be decided?

It depends on the airline. Please contact your airline for details.

Will I get notification of flight changes (e.g., cancellations, delays, time changes)?

It depends on the airline. Please contact your airline for details.

Flights

Choose the relevant category

Choose the relevant category

Boarding procedures

Where are the Star Flyer check-in counters?

Where are the check-in counters for Japan Transocean Air?

Where are the Peach check-in counters?

Where is the check-in counter?

Where are the JAL check-in counters?

Where are the ANA check-in counters?

Where are the Jetstar check-in counters?

What time can I check in?

Which airlines use Terminal 2?

I would like to know about the regulations for check-in baggage and the rules regarding what can and cannot be brought on board.

Can I bring liquids purchased from duty-free shops onto the plane?

I missed my flight. What should I do?

Where is my boarding gate?

I'd like to know the deadlines for check-in and security checks.

Where can I get an ED card?

I'm afraid I'm going to miss my flight.

Airline Information

I need airline contact information.

I forgot to pick up my checked baggage.

I picked up the wrong checked baggage.

My checked baggage was damaged.

I left something on the plane.

I want to change or cancel (refund) my flight ticket.

I received information about a flight cancellation. What should I do?

I want to know about flight fares and seat availability.

I would like to know about the regulations for check-in baggage and the rules regarding what can and cannot be brought on board.

I missed my flight. What should I do?

Are there any in-flight services offered on my flight?

I'm afraid I'm going to miss my flight.

When will flight changes (e.g., cancellations, delays, schedule changes) be decided?

Will I get notification of flight changes (e.g., cancellations, delays, time changes)?

Today`s Flight

I want to check flight information.

I've come to pick someone up and I want to know their estimated arrival time.

Other (Flights)

Departure Tax (International Tourist Tax)

I would to have a company handle customs clearance procedures for something I am shipping separately.

I've come to pick someone up and I want to know their estimated arrival time.

I missed my flight. What should I do?

Are there any in-flight services offered on my flight?

I'm afraid I'm going to miss my flight.

When will flight changes (e.g., cancellations, delays, schedule changes) be decided?

Will I get notification of flight changes (e.g., cancellations, delays, time changes)?