Customers Requiring Assistance
To borrow a loaner wheelchair or baby carriage, contact the Information Counter on the 2nd floor in Terminal 1 or in the Domestic Terminal in Terminal2 (except the International Gate Area)
Location
For Guests Who Need Assistance
Kansai International Airport can provide assistance to help guests make their way around the airport, for comfort and peace of mind.
However, we ask that the following assistance be provided by guests' own attendants:
- Assistance in restrooms (getting onto/off of toilet, expelling waste, etc.)
- Assistance with changing clothes
- Assistance with meals
- Assistance that will take more time than generally considered reasonable