We are pleased to announce the commencement of the KIX Concierge Service, effective April 1, 2025 !
We offer guide services for International departures and arrivals .When using international departures, Our guides greet passengers and escort them through the boarding procedure and security check and lead them to the boarding gate.We invite departing passengers to relax in our lounge until their departures.
*Please note that upon arrival, you will need to complete the immigration inspection, quarantine, and customs procedures on your own. The concierge will accompany you from the arrival gate to the immigration, quarantine, and customs area. However, please be aware that escorting inside the customs area is not possible. The concierge will greet you again at the arrival exit (arrival lobby).
*Please make a reservation from 30 days to 4 business days prior to the date of use.
