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Customers Requiring Assistance

Ostomate toilet

Ostomate Friendly

We have prepared ostomate friendly toilets.

 

Location

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多機能シート

Multi-purpose Tables

We provide large beds.

 

Location

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非常通報システム

Emergency Notification System

Interphones are provided in each multi-purpose toilet to allow you to directly communicate with attendants.

 

All gender toilet
Toilet map

Designed for Guests Who Use Wheelchairs

The accessible toilets in the domestic flight gate area feature baggage hooks and open/close buttons at heights that are easy for wheelchair users to reach. To provide more open space inside, accessible toilets located near nursing areas do not have baby seats.

Additionally, some of the men’s and women’s toilets feature larger toilet stalls to accommodate manual wheelchair users, as well as plenty of space under the sinks.

 

 

For Guests Who Need Assistance
 

Kansai International Airport can provide assistance to help guests make their way around the airport, for comfort and peace of mind.

However, we ask that the following assistance be provided by guests' own attendants:

  • Assistance in restrooms (getting onto/off of toilet, expelling waste, etc.)
  • Assistance with changing clothes
  • Assistance with meals
  • Assistance that will take more time than generally considered reasonable