KIX貨物地区改善アイデアと回答

When patrolling, we warn drivers about parking in areas where street parking is prohibited.

Weeding is carried out on a regular basis. If you have any particular concerns, such as overgrown weeds, please contact us individually.

We talked with Nankai Bus and received the following answers. "In setting the bus time, we consider connecting to trains, but it is difficult to consider all trains on both the JR and Nankai lines. Your opinion received this time will be used as a reference when creating future timetables. We look forward to your continued support of Nankai Bus.

We will consider the possibility.

As for the road that you requested, night construction and repair of the road were completed on November 8. Thank you for contacting us.

We apologize for the inconvenience. We understand the current situation and recognize the problem. We have been working to promote the Web application, but it has not led to any major improvement. Let us consider further measures.

As for the former ANA import warehouse, we are discussing with the owner of the facility how to use it in the future. As for the passing of the facility, we have been receiving such requests that hoping to pass of the facility like before, and we will consult with the owner to realize it in the way to use the facility in the future. 

We would like to understand the current situation first and let us consider how to deal with it.

We will continue to call attention to vehicles that interfere with traffic and safety. On top of that, we will consider improvement measures.

We will strengthen the monitoring by Cargo Area Operation Center.
In addition, we will consider implementing the ideas you have given us.

Thank you for your idea. There are some parking lots in the cargo area. We would like you to let us know the name of the parking lot next time.

Thank you for your idea. Regarding the puddle, we implemented construction to allow drainage from the road. Regarding bicycles, we will check whether they are in use or not, and consider measures such as moving them.

Thank you for your idea. Non-regular employees also can use staff car parking with commuter pass. Please ask your company about it.

Thank you for your idea. There is no contracted passenger car park in the 2nd truck waiting area. As a countermeasure, we are strengthening the crackdown.

We apologize for the inconvenience and we corrected the signboard. Please call 072-455-2034 for your inquiry.

After we talked with Nankai Bus, we received this answer. "In the cargo area, it is difficult to decide the location and install the charging machine because customers are used at each bus stop. We apologize for any inconvenience. Please use the charging machine on the bus.”

We apologize for the inconvenience because the first parking lot is full. There is a temporary parking lot next to the in-flight meal factory, which is available and can be contracted. As for the monthly parking lot for company cars, there are vacant spaces in various places in the international cargo area, so please use this as well.

Due to space limitations, it is not for each shed, but the first parking lot has an hourly rental fee, so please use it (free for the first 30 minutes). However, it also serves as a regular parking lot for employees, and we apologize for any inconvenience if the car park is full.

We are sorry that the parking lot you pointed out is currently out of service due to the earthquake resistance standards. We are currently considering the relocation, but it will take time to realize it. We apologize for the inconvenience and appreciate your understanding.

We recognize the importance of improving the working environment. It will take time, but we will think about it.

We understand that there is a need for a shared temporary cargo storage space and a sorting area, but we are not able to provide it because of lack of space. We would like to consider it when Cargo Area is reorganized in the future.

Reserving space in the break room is prohibited. Many times, we have asked the managers of tenant companies to improve the manners of their employees and make sure they are aware of the rules. If you notice a violation of the rules, please call the CAOC at that time. 072-455-4394

Thank you for your ideas. Ventilation is within legal standards, but we have strengthened the settings in response to requests.

Thank you for your ideas. We asked the person in charge of equipment to check. If a similar incident occurs again, please contact to the information posted in the restroom.

Thank you for contacting us. If used incorrectly, the screws may easily come loose. We tighten the screws regularly, but we have screws and tools installed on the table, so if you notice any problems, we would appreciate your cooperation.

Thank you very much for your idea. We will consider it in the future.

Thank you very much for your idea. We’ve fixed the window lock.

Thank you very much for your idea. We’ve share the map online. Please see the barcode on the builten borads in the agent bldgs.

Eating and drinking is prohibited on the sofa bed, as it is unsanitary to give priority to those who are not feeling well. If you see it nextime, please call the Cargo Area Operation Center (072-455-4394) or send a DM to instagram @cargokix, so that we can patrol. Thank you very much for your cooperation.

We found the situation as well, so we posted a POP not to use the button except when necessary. In addition, we found the door closes more quickly than usual. We adjusted it so that you don't need to use the button. Thank you for your idea.

Sorry for the inconvenience. As a result of the investigation, we found a security company had the staff so we asked them not to do something like other people feel uncomfortable. We refurbished the 2nd break room in March 2022, and posted some requests for users on the wall to improve manners. We have a ladies break room on the 3rd floor of the 2nd agent bldg, and refurbished it as well, so you can use them more comfortably.

There is a toilet in in the central area of the 1st floor.

We have been renovating employee relaxing rooms and shower rooms. We would like to think more about the refreshment space.

We received more same ideas from more than a few workers and installed reclined chairs and hammock in the 2nd break room in March 2022.  

We have been improving employee relaxing rooms and shower rooms and introduced trial office deli. Since the refreshment space is necessary for employees, we will consider it further.

We would like to consider it with future facility renovation.

We would like to grasp the demand first and let us consider it.

We have received some comments and are considering how to respond. We will let you know when the renovation is completed.

We have informed vending machine operators that there is a demand for cashless vending machines in Cargo Area. We are going to request cashless vending machine in the place where the demand is relatively high. We appreciate it if you could let us know which vending machine you are pointing out. 

We considered your idea and refurbished the 2nd break room and ladies break room in March 2022.

We would like to consider whether it can be installed or not when we renovate the facility in the future.

We made a map for truck drivers and posted on our website "CARGO KIX". Plus we made 3 new maps in the cargo area and you can see the detailed map by scanning QR code.

We receive several requests. We would like to understand the current situation first.

We receive several requests. It will take time, but we would like to study on it. 

Alcohol disinfectant is installed at the entrance from outside and at the entrance of the relaxing rooms, and each company install them at the entrance by themselves. Now we don’t install alcohol disinfectant at restrooms since we believe people wash hands properly in the restrooms. If we receive many similar requests, we will consider it.  

It will take time but let us consider it. 

・We discussed with the vendor about the cup type vending machine, but it’s discontinued due to sanitary problems. We will expand varieties such as by introducing office Glico.
・As for the relaxing room at Agent Building No.2., we are currently reducing the number of seats in order to prevent the spread of COVID-19 and it may be full sometimes. We will increase the number of seats when the situation gets better.

We grasp the situation and are considering it.

Thank you very much for your idea. We post some papers asking for their manner improvement. You can use another break room in the 2nd agent bldg as well.

Thank you very much for your idea. We would like you to email us at cargo@kansai-airports.co.jp for detailed information.

The break room is set up to provide a temporary break space for users of the International Freight Area, and is not intended to be used as a base for users. Please understand that all users carry their own personal belongings and meals with them.

We moved the smoking area to the 3rd agent bldg in Mar 2023.

We are discussing with food truck operators how to make it easier to use, including announcements and sales locations. We appreciate your further opinions.

We will consider installment of smoking areas and the dissemination of rules.

We will try to take measures to prevent unwilling passive smoking.

We have received a lot of requests on meal options, and we are working to attract food trucks and trial introduction on office deli to study its demand. It will take time to attract restaurants, but we will consider it.

We share your requests to food truck operators for improving services. We will consider the variety and the space where you can eat outside.

It will take time to attract new stores, so we will tell your request to existing stores first.

Let us study pros and cons and consider it.

We would like to have an event where people can participate in and revitalize KIX Cargo Area. Let us think of it proactively.

We apologize for the inconvenience. We will establish a system to inform of any information that may affect workers in Cargo Area.

Thank you for your idea. Looking at the timing, we would like to collaborate with operators in Cargo Area.

We received the similar requests so posted a map in our website CARGO KIX.