Kansai Airport Information Desks

The T1 Operation Center / Information Center coordinates all airport information services. The Center can help with everything from information concerning flights, access, and airport facilities, to accepting lost children, and lending wheelchairs and pushchairs.

• Information: +81(0)72-455-2500
• Hours: Open 24 hours

We are receiving increasing numbers of wrong calls. Please verify the phone number before you make a phone call.

All information center inquiries, will be directed first to an automatic answering service. Follow the audio directions for information regarding the service you require.

The friendly staff who work in the T1 Operation Center / Information Center, the Information Counters, and the Telephone Center are happy to help with any inquiries. Female staff are easily recognizable by their yellow uniforms, and male staff by their grey jackets with a yellow line on their collar.

There are a total of 8 Information Counters at the airport which can be identified by their question mark “?” signs. In Terminal 1, two are at the north and south ends of 1F, one is at the center of 2F, one is at the center of 4F, and two are at the center of the International Gate Area. In Terminal 2, two are in the public areas (international and domestic).

If you need to know anything about Kansai International Airport, call this number. One of our friendly staff will happily answer your questions.

The Telephone Center handles all phone inquiries related to KIX. It operates 24 hours a day, and responds to requests for information regarding flights, facilities, airport access, and lost property.

* NB For inquiries regarding ticket bookings, seat availability and property lost on-board aircraft, please contact the relevant airline.

• Information: +81(0)72-455-2500
• Hours: Open 24 hours

We are receiving increasing numbers of wrong calls. Please verify the phone number before you make a phone call.