Kansai Airport Information Desks
Information Counter
The Information Counter coordinates all airport information services. The Counter can help with everything from information concerning flights, access, and airport facilities, to accepting lost children, and lending wheelchairs and pushchairs.The frindly staff called "Kanku IPAL" are happy to help with any inquiries.
Please contact us by courtesy phone when unattended.
Locations
Terminal 1 Building |
|
---|
|
|
Terminal 2 Building |
|
---|
Inquiries regarding Lost Property
The point of contact depends on where the item was lost, but feel free to consult airport staff. Call Airport Information (+81(0)72-455-2500). Or for direct inquiries within the airport, go to the Information Counter on each Terminal.
Note that for items lost outside the area for which the Kansai Airports is responsible, we will inform you of who to contact when you inquire. For your information, below is a list of contact numbers for various locations within the airport complex.
* Please note that, for hygiene reasons, items such as food will be disposed of. We appreciate your understanding.
Area |
Direct inquiries to: |
Phone |
---|
International Departures - Gates - Customs and Immigration |
Kansai International Airport Customs |
Terminal 1 Building
+81(0)72-455-1620 |
---|
Terminal 2 Building
+81(0)72-455-1643 |
On the Plane / Check-in Counter |
Airlines |
Locate your airline |
---|
In the Airport Station / In the train |
JR Kansai Airport Station |
+81(0)570-00-2486 |
---|
+81(0)78-382-8686 |
Nankai - Kansai Airport Station |
+81(0)50-3090-2608 |
Ferry Terminal / On the Ferry |
To Kobe |
+81(0)78-304-0033 |
---|
On the Bus |
Limousine Bus Companies |
Locate operating company  |
---|
Guest Rooms / Lobby of Hotel Nikko Kansai Airport |
Hotel Nikko Kansai Airport |
+81(0)72-455-1111 |
---|
Kanku IPAL
The friendly staff who work in the T1 Operation Center / Information Center, the Information Counters, and the Telephone Center are happy to help with any inquiries.
Courtesy Telephone
If you need to know anything about Kansai International Airport, call this number. One of our friendly staff will happily answer your questions.
Locations
Terminal 1 Building |
|
---|
|
|
Terminal 2 Building |
|
---|
|
Kansai International Airport Information (Telephone Center)
The Telephone Center handles all phone inquiries related to KIX. It operates 24 hours a day, and responds to requests for information regarding flights, facilities, airport access, and lost property.
* NB For inquiries regarding ticket bookings, seat availability and property lost on-board aircraft, please contact the relevant airline.
Back to top of General information