－SDG Initiatives at Three Kansai Airports－
We are making use of various IT technologies to provide a more convenient and smooth experience of Fast Travel.
Since multiple customers can use the inspection lane at the same time, congestion is reduced and baggage inspection can be completed smoothly. It was introduced at Osaka International Airport for the first time in Japan for domestic flights.
We provide the comfortable airport experience with Fast travel!
Osaka International Airport (ITM) ranked first in the "OAG Punctuality League 2023," a comprehensive ranking of on-time flight performance of airlines and airports around the world, announced by OAG, a company that collects and provides aviation information.
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ITM also secured first place in the medium airport category in "THE ON-TIME PERFORMANCE REVIEW 2023" a comprehensive ranking of on-time departure rates by Cirium, another aviation information provider.
Find out more here
We strive to operate on time every day by cooperating among staff and improving equipment.
At the World Airport Awards 2024, an international airport evaluation conducted by Skytrax, a British airline services research company, Kansai International Airport (KIX) was awarded first place in the "World's Best Airport for Baggage Delivery."
The "World's Best Airport for Baggage Delivery” award recognizes airports for their waiting time for baggage pickup, efficiency of baggage delivery, and handling of lost baggage. This is the eighth time KIX has won the award. The record of zero lost baggage since the opening of the airport is a result of the daily efforts of the everyone involved, including airport staff, airlines, and ground handling companies.
KIX was ranked 7th in the “World's Best Airport in Asia” category and 4th in the “World's Best Airports by Passenger Number (20-50 million passengers)” category. Additionally, Osaka International Airport (ITM) was ranked 4th in the “World’s Best Domestic Airport” category.
We will continue to provide good services with the teamwork of the airport staff!
There are multifunctional toilets in various parts of the airport that can be used by anyone, including passengers in wheelchairs and people with physical disabilities, as well as facilities equipped with ostomates.
The multifunctional toilet can also be used for assistance dogs. (Please prepare pet sheets, etc.)
We make improvements every day based on customer feedback!
The airport is part of the journey. We are constantly making every little effort to make the airport more convenient.
*Dogs other than assistance dogs are not allowed to enter the building.
We will continue to provide good services with the teamwork of the airport staff!
The airport is a facility used by people with various languages and cultures.
KIX displays signs and menus in five languages (Japanese, English, Simplified Chinese, Traditional Chinese and Korean). In addition, pictograms are used to indicate signs and ingredients, as an effort to convey the meaning even without letters.
There are also Halal certified restaurants that serve dishes cooked according to Islamic law, so you can travel with peace of mind.
The hotel in the airport also has guest rooms for Muslims to spend a comfortable time.
We aim to be an airport that is close to various people.
