Attention to Detail Everywhere: A Wealth of Services for Those in the Know!
- 01 The Wonder of the Terminal Building and Facilities
- 02 Attention to Detail Everywhere: A Wealth of Services for Those in the Know!
- 03 If you know this, you'll be the master of Kansai International Airport?!
02 Attention to Detail Everywhere: A Wealth of Services for Those in the Know!
Impeccable baggage handling at Kansai International Airport. No lost baggage since the opening of the airport?
Since its opening, Kansai International Airport has handled nearly 20,000 pieces of baggage per day for both departing and arriving flights. Remarkably, there hasn‘t been a single lost baggage incident in over 30 years. Baggage is arranged with the trunk handle facing outward on the turntable, making it easy for passengers to pick up their luggage. This meticulous attention to detail ensures a stress-free experience. Skytrax, a British aviation services research company, has ranked Kansai International Airport first in the world for baggage handling eight times since 2015♪
What is a reusable umbrella for sudden rain?
In 2007, Kansai International Airport became the first airport in Japan to introduce a reusable umbrella program. Recycling bins and collection boxes are set up throughout the airport, allowing customers to use umbrellas for free during unexpected rain. There are four recycling bins in Terminal 1, and an impressive 4,750 umbrellas were reused in fiscal 2018. Thank you to everyone for your cooperation!
Free suitcase reuse service?
In 2018, Kansai International Airport introduced a suitcase reuse service to collect used suitcases from passengers for free. This initiative aims to create a safe and secure airport environment by reducing the number of abandoned suitcases and making effective use of resources1. In April 2020, the service expanded to include a 24-hour reception at the T1 Operation Center on the second floor of Terminal 1.
Toilets especially prepared for the dogs that assist the visually impaired?
Kansai International Airport provides facilities for assistance dogs, including a dedicated toilet. You can bring your dog to the parking lot outside the passenger terminal building, and assistance dogs are also allowed inside the airport. Please prepare a pet sheet for your dog to use the toilet.
Japan’s first warehouse dedicated to pharmaceuticals?
Kansai International Airport houses Japan's first warehouse dedicated to pharmaceuticals, maintaining a fixed temperature to ensure the quality of the medicine. The warehouse features two controlled temperature zones, +20°C and +5°C, to keep the medicine safe and stable.
