Site Policy

Customer Information Confidentiality Policy

At Kansai International Airport Co Ltd we believe in putting the customer first. We take the following measures to ensure that the personal information of all those who have a relationship with our company is protected:

  • Accuracy and security of personal information
    Kansai International Airport Co Ltd will take organizational and technical measures to ensure the accuracy and security of personal information, and will work to prevent illegal access to, and the loss, destruction, falsification, and leakage of personal information.
  • Appropriate response to customers
    In accordance with relevant terms and conditions, Kansai International Airport Co Ltd will take an appropriate response when asked by a customer to disclose or amend information pertaining to the customer themselves.
  • Continued improvement and maintenance of terms and conditions regarding the protection of personal information
    Kansai International Airport Co Ltd will work to continually improve terms and conditions regarding the protection of personal information.
  • Establishment of a management system for personal information
    Kansai International Airport Co Ltd will establish a system to manage personal information appropriately, in accordance with operational conditions.
  • Collection, use and provision of personal information
    Kansai International Airport Co Ltd will deal with the collection, use, and provision of personal information in accordance with relevant terms and conditions.
  • Observation of laws and regulations, and standard practice related to personal information
    When dealing with personal information, Kansai International Airport Co Ltd will observe laws and regulations, and other standard practices applicable to the protection of such personal information.

Kansai International Airport Co Ltd
President Shinichi Fukushima

(Established : March 17th, 2005)

Public Announcement of Purposes of Use

  • When obtaining personal information from customers in a direct written form, we will make clear the purposes for which such information will be used.
  • In situations apart from 1. as mentioned above, personal information obtained by direct or indirect means is collected for the following purposes:
Type of Personal Information Purposes
Images taken with a video camera Crime prevention, confirmation of investigation after an accident, confirmation of congestion, delivery to others who need use similar to our purpose of use etc
Inquiries/Opinions Responses to inquiries/opinions
[ Contact details for inquiries and claims regarding the disclosure of personal information (personal data) held by Kansai International Airport Co Ltd ]
[1]. Except for [2], [3] and [4]
Kansai International Airport Co Ltd Personal Information Desk,
Senshuu Kuukou-kita 1, Izumisano-shi, Osaka
Ph: +81(0)72-455-2151
Business Hours: 09:30 - 11:45, 13:00 - 16:45 (Closed Sat/Sun & New Year vacation period)
[2]. Hotel Nikko Kansai Airport
Hotel Nikko Kansai Airport Operation Department General Affairs and Personnel Group
Senshuu Kuukou-kita 1, Izumisano-shi, Osaka
Ph: +81(0)72-455-1111 (Representative)
Business Hours: 09:00 - 17:30 (Closed Sat/Sun & Public Holidays)
[3]. Duty Free Advanced Reservations Sales
[4]. KANKU CLUB Cards
(1)Special offers and minapita points
Kanku Club Card Counter
Ph: +81(0)724-55-2092
Business Hours: 7:00-23:00 (Open year round)

(2)Credit Card Services
Mitsui Sumitomo “FOR YOU” Desk
Ph: +81(0)570-004-980
Business Hours: 9:00-17:00 (Open year round *Except for the New Year holiday period)
If the line is busy please call +81(0)6-6228-1222.

(3)PiTaPa Services
PiTaPa Call Center
Ph: +81(0)570-014-111 (NTT Navi Dial Service *Cannot be called from mobile phones, IP phone services, overseas numbers, or certain other types of telephone)
Business Hours: 9:00-17:00 (Open year round)
If the line is busy please call +81(0)6-6445-3714.
 

Copyright and Links

Kansai International Airport Website Copyright

-Attribution of Copyright

All content of the Kansai International Airport website, including, but not limited to, letters/characters and images, remains the copyright of Kansai International Airport Co Ltd and the content providers. Except where permitted by copyright law for “personal use” or “quotation” purposes, this information cannot be reproduced, duplicated, publicly broadcast or transmitted through any means, translated into other languages, sold or loaned for whatsoever reason, without the permission of Kansai International Airport Co Ltd. If copyright also resides with any copyright holder apart from Kansai International Airport Co Ltd, the permission of said copyright holder is also necessary.

-Quotations

“Quotation" purposes as permitted by copyright law, must be in accordance with fair practice, and must be within just limits for purposes such as reporting, criticism, and research. “In accordance with common practice and within just limits for purposes” means actions which satisfy the following conditions:

  • It is necessary to quote the copyrighted material.
  • The source of the quote and the quoted section are in a “principle” and “accessory” relationship, both quantitatively and qualitatively.
  • The text and quote can be distinguished clearly.

In addition, it is obligatory that the source of the quotation be indicated.

Linking to the Kansai International Airport Website

  • -Links to this site shall be unrestricted as a general rule. However, we may not accept links from sites if the content of the linking site is against public order and standards of decency, or used unjustly to benefit from, or to damage Kansai International Airport Co Ltd, or contains illegal or possibly illegal subjects.
  • -The Kansai International Airport website is maintained in order to provide information to the users of Kansai International Airport. It is not intended for, and should not be taken to have, any other purpose.
  • -Please link to this site’s home page using the following URL: http://www.kansai-airport.or.jp/Please do not link directly to contents found on a particular page within this site, since the information may not be delivered properly to the user.
  • -Please specify that the link leads to the Kansai International Airport Co Ltd website.
  • -If you do link to this site, we would appreciate it if you could provide us with the following information: This information will be used to analyze how this site is being used.
  • The address of your website
  • Your reasons for linking to our site
  • Your contact details (e-mail address etc)
  • -Third party websites linked to from the Kansai International Airport site are the responsibility of their own administrators. Kansai International Airport Co Ltd has no control over the content of such sites and does not accept any liability for the content found on such sites.

Additional Points

  • -Please note that the Kansai International Airport site may be modified or deleted without advance notice.

Kansai International Airport Co., Ltd
E-mail: AD0101@kiac.co.jp