International Telephone Service

docomo World Counter Kansai Airport

Business Hours: 07:30 - 20:30
Phone: 0120-593-120 (Domestic calls only) (09:00 - 21:00)

Location

Terminal 1 Building
docomo World Counter Kansai Airport Terminal 1 You can apply to make payments. For customers with devices that support DOCOMO's WORLD WING international roaming service, we offer information about how to use their device overseas and information about the service.

4F (Center):

SoftBank Global Rentals Counter

These counters deal with rentals of mobile phones for use overseas and within Japan. They handle rentals, returns, and reservations. Refer to the following link for further information regarding rental services:

Business Hours: 07:30 - 20:30
Phone: +81(0)3-3560-773 (10:00 - 18:00)

https://www.softbank-rental.jp/en/

Location

Terminal 1 Building

KDDI Counter

  • Prepaid Data SIM cards for those traveling in Japan
  • Accessories for mobile phones/smartphones
  • Information on configuring and using mobile phones/smartphones overseas
  • Bill payment for au users(9:00 - 19:30)

*The rental service(mobile phones and Wi-Fi routers) was closed on March 13th, 2018.

Hours: 08:30 - 20:00
Information: 0077-7-111  * Domestic calls only

Visit the KDDI website

Location

Terminal 1 Building

4F (Center):