Other Useful Services
Police
Police
Terminal 1 Bldg. 2nd floor North
Police officers fluent in English, French, German, Spanish, Chinese, Korean and sign language are on duty 24 hours a day. Police patrol to prevent stolen baggage and other thefts, do parking duty and respond to problems which arise at the airport.
| Information: | +81(0)72-456-1234 (Kansai International Airport Police Station) |
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| Hours: |
Post Office
Post Office -
Terminal 1 Bldg. 2nd floor South
The Post Office sells stamps and postcards.
| Information: | +81(0)72-455-1980 |
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| Hours: | 09：00 - 17：00（Weekdays/Sun/Sat&some Public Holidays） |
Post boxes
Post boxes are located on the 1st, 2nd, and 4th floors of the Terminal 1 Building and on the 1st floor of the Terminal 2 Building.
There are also post boxes in the Lawson convenience stores on the 2nd floor of the Terminal 1 Building and on the 1st floor of the Aeroplaza.
| Locations | |
|---|---|
| Terminal 1 Bldg. | 1F 2F 4F |
| Terminal 2 Bldg. | 1F |
Postcard Mailing Service in International Departure Area
Postcard Mailing Service
KIX’s staffs help to mail your postcards before your departure from Japan since no postbox available in International Departure Area. If you have forgotten to mail your postcards before departure, please feel free to ask for at KIX REFRESH CABIN.
| 1. ONLY Standard-size postcards accepted To addresses in Japan: Rectangular postcards of [14.0 to 15.4] by [9.0 to 10.7] cm [L x W] To addresses overseas: Rectangular postcards of [14.0 to 23.5] by [9.0 to 12.0] cm [L x W] * For security reason, no other type of mail can be accepted. Picture postcards purchased at duty-free shops in the departure area can not be accepted. |
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2. Drop-off location:
| Location: | International Departure Area Main Hall, third floor, center "KIX REFRESH CABIN" |
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| Hours: | 07:00 am - 0:00 am |
Terminal 2 Bldg.
| Location: | International Gate Area "IRODORI"
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| Hours: | 05:15 - 21:10 |
3. Procedure
a. Drop off your postcards at "KIX REFRESH CABIN" "IRODORI" .
b. KIX's staff picks up the postcards from "KIX REFRESH CABIN" "IRODORI" once a day.
c. The postcards are delivered by the KIX’s staff to the public area via the customs inspection.
d. The staff mails the postcards from the public area postbox.
4. Stamps
For your convenience, KIX REFRESH CABIN sells 50 yen stamps (to addresses in Japan), and 70 yen stamps (to addresses overseas).
Doctor's Clinic
Doctor's Clinic -
Terminal 1 Bldg. 2nd floor North
The place to come if you feel sick. Doctors and nurses from the Kinki University Hospital are on duty for emergency first aid and treatment. A doctor and nurse are on call at night.
| Operated by: | Kinki University School of Medicine Kansai International Airport Clinic |
|---|---|
| Information: | +81(0)72-456-7185 |
| Hours: | 09:00 - 17:00 |
Dental Clinic
Dental Clinic -
Aeroplaza 3rd floor
Before you head overseas, have problem teeth taken care of in Japan where you can use your health insurance. Appointments are available without prior reservation - very handy if you suffer from sudden tooth pain.
| Operated by: | Kansai Airport Dental Office |
|---|---|
| Information: | +81(0)72-456-8601 |
| Hours: | Weekdays 10:00 - 13:00 & 14:00 - 19:30 (Closed Sat/Sun & Public Holidays) |
Meeting Points
Meeting Points
Terminal 1 Bldg. 1F/2F/4F
KIX is a big place and it can be hard to find the person you're trying to meet. The meeting points indicated on the maps below are easy to locate.
Terminal 1 Bldg.
4th floor - International Departures Click here for photos of meeting points
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4th floor - International Departures 1. Meeting point (North) 2. Meeting point Wing Square(center) 3. Meeting point (South) 4. World Clock (North) 5. World Clock (South) |
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2nd floor - Domestic Arrivals & Departures Click here for photos of meeting points
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2nd floor - Domestic Arrivals & Departures 6. Arrival Lobby |
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1st floor - International Arrivals Click here for photos of meeting points
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1st floor - International Arrivals 7. Northern Arrivals Gate 8. Southern Arrivals Gate 9. Clock(North) 10. Clock(South) |
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Battery chargers
Battery chargers
You can charge your cell phone and digital camera with this battery charger. There are 6 chargers in total. You can also charge an overseas cell phone or digital camera if they are battery-driven type.
| Charge: | 100yen/30minutes |
|---|---|
| Location: |
Terminal 1 Building
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| Hours: | Available 24hours |
Pet Hotel
Pet Hotel
Multistory Parking Building No. 2
The Pet Hotel operates 24 hours a day, so you can drop your pet off without having to worry about arrival or departure times.
[ A note to customers using the Pet Hotel ]
Airport management regulations prohibit all pets (apart from guide dogs or service dogs) within the Passenger Terminal Building. When transporting pets, please hold them securely or put them in a cage.
Please take care not to trouble other passengers in the car park and other areas when moving pets, or taking them to the toilet.
| Operated by: | Kankuu Pet Hotel Promenade (Kanku Pet Ltd) |
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| Information: | Phone: +81(0)72-456-8755 Fax: +81(0)72-456-8756 |
| Hours: | Phone inquiries: 08:00 - 20:00 Business Hours: Open 24 hours a day, 365 days a year. |
Umbrella Reuse Service
Umbrella Reuse Service
Terminal 1 Building 1F/2F/4F
Kansai International Airport is running an umbrella reuse service to improve convenience for our customers and to reduce waste.
This service is a system where umbrellas are picked up that are no longer wanted by customers, such as those thrown away in waste receptacles around the airport, those that can be reused are then selected, and they are then freely given to customers to take home when there is unexpected rain.
If you find yourself without an umbrella when you need one, please take one.
| Locations | |
|---|---|
| Terminal 1 Building | 1F・2F・4F (PDF/626KB) |
AEDs (Automated External Defibrillators)
AEDs (Automated External Defibrillators)
Kansai International Airport was the first airport in Japan to install AED devices that can be used by ordinary citizens. There are 45 AED units in total; 27 units in the Terminal 1 Building, 10 units in the Terminal 2 Building, and 8 units in the Aeroplaza, hotel, Observation Hall and other locations.
About AEDs
- AED is short for Automated External Defibrillator.
- An AED is a medical device that is used to restart the heart of a person who is in cardiac arrest (ventricular fibrillation). The device works by giving the patient an electric shock to remove the fibrillation (i.e. to defibrillate them).
- AEDs were formerly only able to be used by trained medical personnel, but as of July 1st, 2004, ordinary citizens have been permitted to use them.
- To use and AED, simply open the cover. The power will be turned on automatically, and it is then simply a matter of following the audio instructions. AEDs are easy to operate, even for first time users.
- Chances of survival are greatly increased when an AED is used in conjunction with heart massage and CPR.
- All AEDs at KIX can give audio guidance in Japanese and English.
| Locations |  Look for this mark |
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|---|---|---|
| Terminal 1 Building | 1st floor 2nd floor 3rd floor 4th floor International Gate Area Domestic Gate Area | |
| Terminal 2 Building | 1st floor International Gate Lounges Domestic Gate Lounges |
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| Aeroplaza | 2nd floor 3rd floor | |
| Hotel Nikko Kansai Airport | 1st floor | |
| Observation Hall | 4th floor of Entrance Hall & Main Hall |
Prayer Room
Prayer Room
Terminal 1 Bldg. 4th floor North
For a quiet devotional moment, make your way to our Prayer Room. If you want to use this room, please come to the Information Counter on the 4th floor or make a phone call to Airport Information 072-455-2500 in advance.
| Hours: | 07:00 - 21:00 |
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