Other Useful Services
Police
Police - 2nd floor North
Police officers fluent in English, French, German, Spanish, Chinese, Korean and sign language are on duty 24 hours a day. Police patrol to prevent stolen baggage and other thefts, do parking duty and respond to problems which arise at the airport.
| Information: | +81(0)72-456-1234 (Kansai International Airport Police Station) |
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| Hours: |
Post Office
Post Office - 2nd floor South
The Post Office sells stamps and postcards. It is also possible to exchange currency and purchase travelers checks. The Post Office also provides regular services including mail services, postal savings, and postal life insurance. It also offers private boxes which are handy for business use.
| Information: | +81(0)72-455-1980 |
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| Hours: | Mail Desk 08:00 - 19:00 (Weekdays &Sat ) 08:00 - 17:00(Sun& Public Holidays ) Savings/Life Insurance 09:00 - 18:00 Closed Sat/Sun & Public Holidays ATM 08:00 - 21:00 (Weekdays) 09:00 - 19:00 (Sat/Sun & some Public Holidays) |
Doctor's Clinic
Doctor's Clinic - 2nd floor North
The place to come if you feel sick. Doctors and nurses from the Kinki University Hospital are on duty for emergency first aid and treatment. A doctor and nurse are on call at night.
| Operated by: | Kinki University School of Medicine Kansai International Airport Clinic |
|---|---|
| Information: | +81(0)72-456-7185 |
| Hours: | 09:00 - 17:00 (24 hour emergency response) |
Dental Clinic
Dental Clinic - Aeroplaza 3rd floor
Before you head overseas, have problem teeth taken care of in Japan where you can use your health insurance. Appointments are available without prior reservation - very handy if you suffer from sudden tooth pain.
| Operated by: | Kansai Airport Dental Office |
|---|---|
| Information: | +81(0)72-456-8601 |
| Hours: | Weekdays 10:00 - 13:00 & 14:00 - 19:30 (Closed Sat/Sun & Public Holidays) |
Meeting Points
Meeting Points
KIX is a big place and it can be hard to find the person you're trying to meet. The meeting points indicated on the maps below are easy to locate.
4th floor - International Departures Click here for photos of meeting points
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4th floor - International Departures 1. Meeting point (North) 2. Meeting point (center) 3. Meeting point (South) 4. World Clock (North) 5. World Clock (South) |
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2nd floor - Domestic Arrivals & Departures Click here for photos of meeting points
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2nd floor - Domestic Arrivals & Departures 6. Arrival Lobby |
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1st floor - International Arrivals Click here for photos of meeting points
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1st floor - International Arrivals 7. Northern Arrivals Gate 8. Southern Arrivals Gate |
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Coin-Operated Mobile Phone Chargers
Coin-Operated Mobile Phone Chargers 1st/2nd/3rd/4th floor
Batteries flat? Running low on power? Make sure you don't miss important calls by charging your phone. Chargers are located in the center of the 4th floor near Check-In Counter "E" (x1), near the central escalators on the 3rd floor (x1), in the center and at the Northern and Southern ends of the 2nd floor (x1 at each location), and at each Internet Corner and Public Phone Corner at the North and South ends of the 1st floor (x1 at each location). There are nine chargers in total.
- 100 yen for 10 minutes (continuous charging possible)
- Theft-prevention lockers
- Audio guidance instructions
- Not all models of mobile phone can be charged.
| Hours: | Available 24 hours |
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There are also chargers in which charge of a battery and electric socket use are possible. (100 yen for 10 minutes) Charge of an overseas cellular phone or a digital camera is also possible.
| Hours | Location | |
|---|---|---|
| 2nd floor | 07:00 - 22:00 |
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| 1st floor |
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Pet Hotel
Pet Hotel - Multistory Parking Building No. 2
The Pet Hotel operates 24 hours a day, so you can drop your pet off without having to worry about arrival or departure times.
[ A note to customers using the Pet Hotel ]
Airport management regulations prohibit all pets (apart from guide dogs or service dogs) within the Passenger Terminal Building. When transporting pets, please hold them securely or put them in a cage.
Please take care not to trouble other passengers in the car park and other areas when moving pets, or taking them to the toilet.
| Operated by: | Kankuu Pet Hotel Promenade (Kanku Pet Ltd) |
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| Information: | Phone: +81(0)72-456-8755 Fax: +81(0)72-456-8756 |
| Hours: | Phone inquiries: 08:00 - 20:00 Business Hours: Open 24 hours a day, 365 days a year. |
AEDs (Automated External Defibrillators)
AEDs (Automated External Defibrillators)
Kansai International Airport was the first airport in Japan to install AED devices that can be used by ordinary citizens. There are 35 AED units in total; 27 units in the Passenger Terminal Building, and 8 units in the Aeroplaza, hotel, Observation Hall and other locations.
About AEDs
- AED is short for Automated External Defibrillator.
- An AED is a medical device that is used to restart the heart of a person who is in cardiac arrest (ventricular fibrillation). The device works by giving the patient an electric shock to remove the fibrillation (i.e. to defibrillate them).
- AEDs were formerly only able to be used by trained medical personnel, but as of July 1st, 2004, ordinary citizens have been permitted to use them.
- To use and AED, simply open the cover. The power will be turned on automatically, and it is then simply a matter of following the audio instructions. AEDs are easy to operate, even for first time users.
- Chances of survival are greatly increased when an AED is used in conjunction with heart massage and CPR.
- All AEDs at KIX can give audio guidance in Japanese and English.
| Locations |  Look for this mark |
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|---|---|---|
| Passenger Terminal Building | 1st floor 2nd floor 3rd floor 4th floor International Gate Area Domestic Gate Area | |
| Aeroplaza | 2nd floor 3rd floor | |
| Hotel Nikko Kansai Airport | 1st floor | |
| Observation Hall | 4th floor of Entrance Hall & Main Hall |
Prayer Room
Prayer Room - 4th floor North
For a quiet devotional moment, make your way to our Prayer Room. If you want to use this room, please come to the Information Counter on the 4th floor or make a phone call to Airport Information 072-455-2500 in advance.
| Hours: | 07:00 - 21:00 |
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Postcard Mailing Service in International Departure Area
Postcard Mailing Service - International Departure Area Main Hall
KIX’s staffs help to mail your postcards before your departure from Japan since no postbox available in International Departure Area. If you have forgotten to mail your postcards before departure, please feel free to ask for at KIX REFRESH CABIN.
| 1. ONLY Standard-size postcards accepted To addresses in Japan: Rectangular postcards of [14.0 to 15.4] by [9.0 to 10.7] cm [L x W] To addresses overseas: Rectangular postcards of [14.0 to 23.5] by [9.0 to 12.0] cm [L x W] * For security reason, no other type of mail can be accepted. Picture postcards purchased at duty-free shops in the departure area can not be accepted. |
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2. Drop-off location: KIX REFRESH CABIN
KIX REFRESH CABIN
| Hours: | 7:00 am to 0:00 am |
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| Location: | International Departure Area Main Hall, third floor, center |
3. Procedure
a. Drop off your postcards at KIX REFRESH CABIN.
b. KIX's staff picks up the postcards from KIX REFRESH CABIN once a day.
c. The postcards are delivered by the KIX’s staff to the public area via the customs inspection.
d. The staff mails the postcards from the public area postbox.
4. Stamps
For your convenience, KIX REFRESH CABIN sells 50 yen stamps (to addresses in Japan), and 70 yen stamps (to addresses overseas).