Other Useful Services

Police

  • Police

Police officers fluent in English, French, German, Spanish, Chinese, Korean and sign language are on duty 24 hours a day. Police patrol to prevent stolen baggage and other thefts, do parking duty and respond to problems which arise at the airport.

Information: +81(0)72-456-1234 (Kansai International Airport Police Station)

Location
Terminal 1 Bldg.
2F(North): Map
 

Post Office

Post Office

  • Post Office

The Post Office sells stamps and postcards.

Information: +81(0)72-455-1980
Hours: 09:00 - 17:00

Location
Terminal 1 Bldg.
2F(South): Map

 

 

Post boxes

  • Post boxes

Post boxes are located on the 1st, 2nd, and 4Fs of the Terminal 1 Building and on the 1F of the Terminal 2 Building.

There are also post boxes in the Lawson convenience stores on the 2F of the Terminal 1 Building and on the 1F of the Aeroplaza.

Location
Terminal 1 Bldg.
1F: Map
2F: Map
4F: Map
Terminal 2 Bldg.
1F: Map

 

Postcard Mailing Service in International Departure Area

KIX’s staffs help to mail your postcards before your departure from Japan since no postbox available in International Departure Area. If you have forgotten to mail your postcards before departure, please feel free to ask for at KIX REFRESH CABIN.

  • ONLY Standard-size postcards accepted

1. ONLY Standard-size postcards accepted


To addresses in Japan: Rectangular postcards of [14.0 to 15.4] by [9.0 to 10.7] cm [L x W]

To addresses overseas: Rectangular postcards of [14.0 to 23.5] by [9.0 to 12.0] cm [L x W]

* For security reason, no other type of mail can be accepted. Picture postcards purchased at duty-free shops in the departure area can not be accepted.

2. Drop-off location:

Tenant Detail Location
Terminal 1 Bldg.
"BLUE SKY" Hours: 08:00 - 17:00
International Gate Area South Wings:
Map
Terminal 2 Bldg.
"IRODORI" Hours: 05:15 - 21:10 International Gate Area:
Map

3. Procedure


  1. Drop off your postcards at "BLUE SKY" "IRODORI".
  2. KIX's staff picks up the postcards from "BLUE SKY" "IRODORI" once a day.
  3. The postcards are delivered by the KIX’s staff to the public area via the customs inspection.
  4. The staff mails the postcards from the public area postbox.
 

Doctor's Clinic

  • Doctor's Clinic

The place to come if you feel sick. Doctors and nurses from the Kinki University Hospital are on duty for emergency first aid and treatment. A doctor and nurse are on call at night.

Operated by: Kinki University School of Medicine Kansai International Airport Clinic
Information:
+81(0)72-456-7185
Hours: 09:00 - 17:00

Location
Terminal 1 Bldg.
2F(North): Map
 

Dental Clinic

  • Dental Clinic

Before you head overseas, have problem teeth taken care of in Japan where you can use your health insurance. Appointments are available without prior reservation - very handy if you suffer from sudden tooth pain.

Operated by: Kansai Airport Dental Office
Information:
+81(0)72-456-8601
Hours: Weekdays 10:00 - 13:00 & 14:00 - 19:30
(Closed Sat/Sun & Public Holidays)

Location
Aeroplaza
3F: Map

 

Meeting Points

KIX is a big place and it can be hard to find the person you're trying to meet. The meeting points indicated on the maps below are easy to locate.

Terminal 1 Bldg.

4F - International Departures Click here for photos of meeting points 

Map of meeting points on 4F - International Departures 4F -
International Departures


1. Meeting point (North)
2. Meeting point
Wing Square(center)
3. Meeting point (South)

2F - Domestic Arrivals & Departures Click here for photos of meeting points 

Map of meeting points on 2F - Domestic Arrivals 2F -
Domestic Arrivals & Departures


6. Arrival Lobby

1F - International Arrivals Click here for photos of meeting points 

Map of meeting points on 1F - Domestic Arrivals 1F -
International Arrivals


7. Northern Arrivals Gate
8. Southern Arrivals Gate
9. Clock(North)
10. Clock(South)
 

Battery chargers

  • Battery chargers

You can charge your cell phone and digital camera with this battery charger.  There are 6 chargers in total.  You can also charge an overseas cell phone or digital camera if they are battery-driven type.

Charge: 100yen/30minutes
Hours: Available 24hours

Location
Terminal 1 Bldg.
Public Phone Corner at the North and South ends of the 1F (x1 at each location)
South side of the information counter in the middle of the 2F (x1)
In the center of the International departure area [refresh cabin] (x1)
Sky view observation hall
4F, 5F (x1 at each location)
 

Pet Hotel

  • Pet Hotel

The Pet Hotel operates 24 hours a day, so you can drop your pet off without having to worry about arrival or departure times.

Operated by: Kankuu Pet Hotel Promenade (Kanku Pet Ltd)
Location:
Multistory Parking Building No.2
Reception phone number: +81(0)72-456-8755 (08:00 - 20:00)
FAX number: +81(0)72-456-8756
Business Hours: Open 24 hours a day, 365 days a year.

 

[ A note to customers using the Pet Hotel ]

Airport management regulations prohibit all pets (apart from guide dogs or service dogs) within the Passenger Terminal Building. When transporting pets, please hold them securely or put them in a cage.
Please take care not to trouble other passengers in the car park and other areas when moving pets, or taking them to the toilet.

Pet Hotel Access Map

 

Umbrella Reuse Service

  • Umbrella Reuse Service

Kansai International Airport is running an umbrella reuse service to improve convenience for our customers and to reduce waste.
This service is a system where umbrellas are picked up that are no longer wanted by customers, such as those thrown away in waste receptacles around the airport, those that can be reused are then selected, and they are then freely given to customers to take home when there is unexpected rain. If you find yourself without an umbrella when you need one, please take one.

Location
Terminal 1 Bldg.
1F・2F・4F (PDF/626KB)PDF
 

AEDs (Automated External Defibrillators)

  • AEDs (Automated External Defibrillators)

Kansai International Airport was the first airport in Japan to install AED devices that can be used by ordinary citizens. There are 46 AED units in total; 27 units in the Terminal 1 Building, 11 units in the Terminal 2 Building, and 8 units in the Aeroplaza, hotel, Observation Hall and other locations.

Location
Terminal 1 Bldg.
1F: Map
2F: Map
3F: Map
4F: Map
International Gate Area: Map
Domestic Gate Area: Map
Terminal 2 Bldg.
1F: Map
International Gate Area: Map
Domestic Gate Area: Map
Aeroplaza / Hotel Nikko Kansai Airport
1F: Map
2F: Map
3F: Map
Observation Hall
4F of Entrance Hall & Main Hall
 

About AEDs

  • AED is short for Automated External Defibrillator.
  • An AED is a medical device that is used to restart the heart of a person who is in cardiac arrest (ventricular fibrillation). The device works by giving the patient an electric shock to remove the fibrillation (i.e. to defibrillate them).
  • AEDs were formerly only able to be used by trained medical personnel, but as of July 1st, 2004, ordinary citizens have been permitted to use them.
  • To use and AED, simply open the cover. The power will be turned on automatically, and it is then simply a matter of following the audio instructions. AEDs are easy to operate, even for first time users.
  • Chances of survival are greatly increased when an AED is used in conjunction with heart massage and CPR.
  • All AEDs at KIX can give audio guidance in Japanese and English.
 

Prayer Room

  • Entrance
    Entrance
  • Prayer Room
    Prayer Room
  • Ablution Spaces
    Ablution Spaces

We established 3 Prayer Rooms within the airport.
All Prayer Rooms and ablution spaces for use before praying will be separated by gender. Prayer Rooms can be freely used by all visitors.
For a quiet devotional moment, make your way to our Prayer Room.

Location
Terminal 1 Bldg.
3F: Map
International Gate Area North Wings: Map
International Gate Area South Wings: Map