Rental Services

Borrowing Wheelchairs and Strollers

To borrow a wheelchair or baby carriage, at the Terminal 1 Bldg., contact the Information Counter on any floor (except the International Gate Area), or the Information Center at 2F North. At the Terminal 2 Bldg., contact the Information Center.
For more details, see the Information Center page.

Click here for details on the Information Center

Location
Terminal 1 Bldg.
Information Counter on any floor (except the International Gate Area)
Terminal 2 Bldg.
1F…Information Center
 

Mobile Phone Rentals

*Phone rental available throughout business hours

Services Detail
Terminal 1 Bldg.
SoftBank Global Rental  Coverage Areas: Overseas&Domestic
Phone Number: +81(0)3-3560-7730 [Tokyo Reservations Center] (10:00 - 18:00)
Rentals: 1F(North&South)… SoftBank Counter (07:30 - 20:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns: 1F(North&South)… SoftBank Counter (07:30 - 20:30) *OK to return at other airports (Narita, Chubu Centrair).
Pupuru Coverage Areas: Overseas&Domestic
Phone Number: 0120-919-226 *Domestic calls only
Rentals:
▪4F(South)&1F(South)… Baggage Delivery Service Counter(JAL ABC) (06:30 - 22:30)
Returns: Customer returns by post
Telecom Square Coverage Areas: Overseas&Domestic
Phone Number:
[Outside Airport] 0120-388-212 *Domestic calls only or +81(0)3-3239-2333
(Weekdays 09:00 - 20:00, Sat/Sun & Public Holidays 10:00 - 18:00)
[At Airport] Business Center +81(0)72-456-7151
Rentals:
[For Overseas] 4F… Business Center(Telecom Square) (08:00 - 20:00) *On-the-day rentals possible without prior reservation (Only when in stock)
[For Domestic] 1F(Center)… Mobile Center Kansai Airport(Telecom Square) (07:00 - 21:00) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns:
[For Overseas]
1F(Center)… Mobile Center Kansai Airport(Telecom Square) (07:00 - 21:00) *OK to return to 24-hour return box. *OK to return at other airports (Narita, Haneda, Chubu Centrair, Fukuoka).
[For Domestic]
4F… Business Center(Telecom Square) (08:00 - 20:00) *OK to return at other airports (Narita, Haneda, Chubu Centrair, Fukuoka).
Other Services: Credit card payment available at our counter.
Cell-Phone Rental Coverage Areas: Overseas&Domestic
Phone Number:
[For Overseas] 0120-081-080 *Domestic calls only
[For Domestic] 0120-045-070 *Domestic calls only
Rentals:
[For Overseas]
▪4F… docomo World Counter Kansai Airport 1 (07:30 - 20:30) *On-the-day rentals possible without prior reservation (Only when in stock)
▪4F(South)… Baggage Delivery Counter(JAL ABC) (06:30 - 22:30) *On-the-day rentals possible without prior reservation (Only when in stock)
[For Domestic] 1F… docomo World Counter Kansai Airport 1 (07:30 - 20:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns:
[For Overseas] 1F(South)… Baggage Delivery Counter(JAL ABC) (06:30 - 22:30)
[For Domestic] 4F(South)… Baggage Delivery Counter(JAL ABC) (06:30 - 22:30)
Joy2Call Coverage Areas: Overseas&Domestic
Phone Number: 0800-123-4156 *Domestic calls only
[From mobile phone] +81(0)3-5524-6005
Rentals: 4F…Business Center (08:00 - 20:00)
Returns: 1F(South)… Baggage Delivery Counter(JAL ABC) (06:30 - 22:30) *OK to return at other airport (Narita).
JAL ABC Coverage Areas: Overseas&Domestic
Phone Number: 0120-086-072 *Domestic calls only (Weekdays 09:00 - 18:00, Sat/Sun & Public Holidays 09:00 - 17:00)
Rentals:
[For Overseas] 4F(South)… Baggage Delivery Counter(JAL ABC) (06:30 - 22:30) *On-the-day rentals possible without prior reservation (Only when in stock)
[For Domestic] 1F(South)… Baggage Delivery Counter(JAL ABC) (06:30 - 22:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns:
[For Overseas] 1F(South)… Baggage Delivery Counter(JAL ABC) (06:30 - 22:30)
[For Domestic] 4F(South)… Baggage Delivery Counter(JAL ABC) (06:30 - 22:30)
Terminal 1 Bldg. / Station
Global Cellular (XCOM GLOBAL)
(Japanese)
Coverage Areas: Overseas&Domestic
Phone Number: 0120-800-540 *Domestic calls only
[From mobile phone or PHS] +81(0)3-5766-2722 (Weekdays 9:00 - 20:00, Sat/Sun & Public Holidays 10:00 - 19:00)
Rentals: Nankai Kansai Airport Station… XCOM GLOBAL Counter (07:00 - 22:00) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns:
▪Terminal1 Bldg. 1F(South)… XCOM GLOBAL Counter (07:00 - 21:00)
▪Nankai Kansai Airport Station…XCOM GLOBAL Counter (07:00 - 22:00)
 

WiFi Router Rentals

*Wifi Router rental available throughout business hours

Services Detail
Terminal 1 Bldg.
SoftBank Global Rental  Coverage Areas: Domestic
Phone Number: +81(0)3-3560-7730 (10:00 - 18:00)
Rentals: 1F(North&South)… SoftBank Counter (07:30 - 20:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns: 1F(North&South)… SoftBank Counter (07:30 - 20:30)
GSM Rentafone Coverage Areas: Overseas
Phone Number: +81(0)3-3560-7346 (10:00 - 18:00)
Rentals: 1F(North&South)… SoftBank Counter (07:30 - 20:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns: 1F(North&South)… SoftBank Counter (07:30 - 20:30)
Wi-Ho! (Telecom Square) Coverage Areas: Overseas&Domestic
Phone Number:
[Outside Airport] 0120-388-212 *Domestic calls only or +81(0)3-3239-2333 (Weekdays 09:00 - 20:00, Sat/Sun & Public Holidays 10:00 - 18:00)
[At Airport] Business Center +81(0)72-456-7151
Rentals:
[For Overseas] 4F… Business Center(Telecom Square) (08:00 - 20:00)
[For Domestic] 1F(Center)… Mobile Center Kansai Airport(Telecom Square) (07:00 - 21:00) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns:
[For Overseas] 1F(Center)… Mobile Center Kansai Airport(Telecom Square) (07:00 - 21:00) *OK to return to 24-hour return box. *OK to return at other airports (Narita, Haneda, Chubu Centrair, Fukuoka).
[For Domestic] 4F… Business Center(Telecom Square) (08:00 - 20:00) *OK to return at other airports (Narita, Haneda, Chubu Centrair, Fukuoka).
Other Services: Credit card payment available at our counter.
GLOBAL WiFi (Vision)
(Japanese)
Coverage Areas: Overseas&Domestic
Phone Number: 0120-510-670 *Domestic calls only *24-hour reception Available from cellular and PHS telephones
Rentals:
1F(South)… GLOBAL WiFi Counter (07:00 - 22:00) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns: 1F(South)… GLOBAL WiFi Counter (OK to return to 24-hour return box.)
JAL ABC Coverage Areas: Overseas&Domestic
Phone Number: 0120-086-072 *Domestic calls only (Weekdays 09:00 - 18:00, Sat/Sun & Public Holidays 09:00 - 17:00)
Rentals:
[For Overseas] 4F(South)… Baggage Delivery Counter(JAL ABC) (06:30 - 22:30) *On-the-day rentals possible without prior reservation (Only when in stock)
[For Domestic] 1F(South)… Baggage Delivery Counter(JAL ABC) (06:30 - 22:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns:
[For Overseas] 1F(South)… Baggage Delivery Counter(JAL ABC) (06:30 - 22:30)
[For Domestic] 4F(South)… Baggage Delivery Counter(JAL ABC) (06:30 - 22:30)
Terminal 1 Bldg. / Station
GLOBAL DATA (XCOM GLOBAL)
(Japanese)
Coverage Areas: Overseas&Domestic
Phone Number: 0120-800-540 *Domestic calls only
[From mobile phone or PHS] +81(0)3-5766-2722
(Weekdays 9:00 - 20:00, Sat/Sun & Public Holidays 10:00 - 19:00)
Rentals:
1F(South)… XCOM GLOBAL Counter (07:00 - 21:00) *Same-day rentals only(Only when in stock)
▪Nankai Kansai Airport Station… XCOM GLOBAL Counter (07:00 - 22:00) *Exclusively for picking up reserved devices/Same-day rentals (Only when in stock)
Returns:
1F(South)… XCOM GLOBAL Counter (07:00 - 21:00)
▪Nankai Kansai Airport Station… XCOM GLOBAL Counter (07:00 - 22:00)