Rental Services

Borrowing Wheelchairs and Strollers

To borrow a wheelchair or baby carriage, at the Terminal 1 Bldg., contact the Information Counter on any floor (except the International Gate Area), or the Information Center at 2F North. At the Terminal 2 Bldg., contact the Information Center.
For more details, see the Information Center page.

Click here for details on the Information Center

Location
Terminal 1 Bldg.
Information Counter on any floor (except the International Gate Area)
Terminal 2 Bldg
1F: Information Center
 

Mobile Phone Rentals

*Phone rental available throughout business hours

Shops Detail
Terminal 1 Bldg.
SoftBank Global Rental  Coverage Areas: Overseas&Domestic
Phone Number:
[Tokyo Reservations Center] +81(0)3-3560-7730 (10:00 - 18:00)
Rentals(location/hours): 1F(North&South): SoftBank Counter (07:30 - 20:30)
*On-the-day rentals possible without prior reservation (Only when in stock)
Returns(location/hours): 1F(North&South): SoftBank Counter (07:30 - 20:30)
Other Services: OK to return at other airports (Narita, Chubu Centrair).
Pupuru Coverage Areas: Overseas&Domestic
Phone Number: +81(0)120-919-226
Rentals(location/hours): 4F South & 1F(South): Baggage Delivery Counter (JAL ABC) (06:30 - 22:30)
Returns: Customer returns by post
Telecom Square Coverage Areas: Overseas&Domestic
Phone Number:
[Outside Airport] 0120-388-212 (Domestic calls only) or +81(0)3-3239-2333 (Weekdays 09:00 - 20:00) (Sat/Sun & Public Holidays 10:00 - 18:00)
[At Airport] Business Center +81(0)72-456-7151
Rentals(location/hours):
[For Overseas] 4F: Business Center (Telecom Square) (08:00 - 20:00)
[For Domestic] 1F(Center): Mobile Center Kansai Airport (Telecom Square) (07:00 - 21:00)
*On-the-day rentals possible without prior reservation (Only when in stock)
Returns(location/hours):
[For Overseas] 1F(Center): Mobile Center Kansai Airport (Telecom Square) (07:00 - 21:00) *OK to return to 24-hour return box
[For Domestic] 4F: Business Center (Telecom Square) (08:00 - 20:00)
Other Services: OK to return at other airports (Narita, Haneda, Chubu Centrair, Fukuoka). Credit card payment available at our counter.
Cell-Phone Rental Coverage Areas: Overseas&Domestic
Phone Number:
[For Overseas] 0120-081-080 (Domestic calls only)
[For Domestic] 0120-045-070 (Domestic calls only)
Rentals(location/hours):
[For Overseas] 4F: docomo World Counter Kansai Airport 1 (07:30 - 20:30), 4F(South): Baggage Delivery Counter (JAL ABC) (06:30 - 22:30),
[For Domestic] 1F: docomo World Counter Kansai Airport 1 (07:30 - 20:30)
*On-the-day rentals possible without prior reservation (Only when in stock)
Returns(location/hours):
[For Overseas] 1F South Baggage Delivery Counter (JAL ABC) (06:30 - 22:30)
[For Domestic] 4F South Baggage Delivery Counter (JAL ABC) (06:30 - 22:30)
Joy2Call Coverage Areas: Overseas&Domestic
Phone Number: 0800-123-4156 (Domestic calls only)
[From mobile phone] +81(0)3-5524-6005
Rentals(location/hours): 4F: Business Center (08:00 - 20:00)
Returns(location/hours): 1F(South): Baggage Delivery Counter (JAL ABC) (06:30 - 22:30)
Other Services: OK to return at other airport (Narita).
JAL ABC Coverage Areas: Overseas&Domestic
Phone Number: 0120-086-072 (Domestic calls only) (Weekdays 09:00 - 18:00) (Sat/Sun & Public Holidays 09:00 - 17:00)
Rentals(location/hours):
[For Overseas] 4F(South): Baggage Delivery Counter (JAL ABC) (06:30 - 22:30)
[For Domestic] 1F(South): Baggage Delivery Counter (JAL ABC) (06:30 - 22:30)
*On-the-day rentals possible without prior reservation (Only when in stock)
Returns(location/hours):
[For Overseas] 1F(South): Baggage Delivery Counter (JAL ABC) (06:30 - 22:30)
[For Domestic] 4F South Baggage Delivery Counter (JAL ABC) (06:30 - 22:30)
Kansai Airport Station
Global Cellular (XCOM GLOBAL)
(Japanese)
Coverage Areas: Overseas&Domestic
Phone Number: 0120-800-540 (Domestic calls only)
[From mobile phone or PHS] +81(0)3-5766-2722 (Weekdays 9:00 - 20:00) (Sat/Sun & Public Holidays 10:00 - 19:00)
Rentals(location/hours): Nankai Kansai Airport Station: XCOM GLOBAL Counter (07:00 - 22:00)
*On-the-day rentals possible without prior reservation (Only when in stock)
Returns(location/hours): Nankai Kansai Airport Station: XCOM GLOBAL Counter (07:00 - 22:00), Terminal1 Bldg. 1F(South): XCOM GLOBAL Counter (07:00 - 21:00)
 

WiFi Router Rentals

*Wifi Router rental available throughout business hours

Shops Detail
Terminal 1 Bldg.
SoftBank Global Rental  Coverage Areas: Overseas&Domestic
Phone Number: [Tokyo Reservations Center] +81(0)3-3560-7346 (10:00 - 18:00)
Rentals(location/hours): 1F(North&South): SoftBank Counter (07:30 - 20:30)
*On-the-day rentals possible without prior reservation (Only when in stock)
Returns(location/hours): 1F(North&South): SoftBank Counter (07:30 - 20:30)
Wi-Ho! (Telecom Square) Coverage Areas: Overseas&Domestic
Phone Number:
[Outside Airport] 0120-388-212 (Domestic calls only) or +81(0)3-3239-2333 (Weekdays 09:00 - 20:00) (Sat/Sun & Public Holidays 10:00 - 18:00)
[At Airport] Business Center +81(0)72-456-7151
Rentals(location/hours):
[For Overseas] 4F: Business Center (Telecom Square) (08:00 - 20:00)
[For Domestic] 1F(Center): Mobile Center Kansai Airport (Telecom Square) (07:00 - 21:00)
*On-the-day rentals possible without prior reservation (Only when in stock)
Returns(location/hours):
[For Overseas] 1F(Center): Mobile Center Kansai Airport (Telecom Square) (07:00 - 21:00) *OK to return to 24-hour return box
[For Domestic] 1F(Center): Mobile Center Kansai Airport (Telecom Square) (07:00 - 21:00)
Other Services: OK to return at other airports (Narita, Haneda, Chubu Centrair, Fukuoka). Credit card payment available at our counter.
GLOBAL WiFi (Vision)
(Japanese)
Coverage Areas: Overseas&Domestic
Phone Number: 0120-510-670 (Domestic calls only) 24-hour reception Available from cellular and PHS telephones
Rentals(location/hours): 1F(South): GLOBAL WiFi Counter (07:00 - 22:00)
*On-the-day rentals possible without prior reservation (Only when in stock)
Returns(location/hours): 1F(South): GLOBAL WiFi Counter (07:00 - 22:00)
JAL ABC Coverage Areas: Overseas&Domestic
Phone Number: 0120-086-072 (Domestic calls only) (Weekdays 09:00 - 18:00) (Sat/Sun & Public Holidays 09:00 - 17:00)
Rentals(location/hours):
[For Overseas] 4F(South): Baggage Delivery Counter (JAL ABC) (06:30 - 22:30)
[For Domestic] 1F(South): Baggage Delivery Counter (JAL ABC) (06:30 - 22:30)
*On-the-day rentals possible without prior reservation (Only when in stock)
Returns(location/hours):
[For Overseas] 1F(South): Baggage Delivery Counter (JAL ABC) (06:30 - 22:30),
[For Domestic] 4F(South): Baggage Delivery Counter (JAL ABC) (06:30 - 22:30)
Kansai Airport Station
GLOBAL DATA (XCOM GLOBAL)
(Japanese)
Coverage Areas: Overseas&Domestic
Phone Number: 0120-800-540 (Domestic calls only)
[From mobile phone or PHS] +81(0)3-5766-2722 (Weekdays 9:00 - 20:00) (Sat/Sun & Public Holidays 10:00 - 19:00)
Rentals(location/hours): Nankai Kansai Airport Station: XCOM GLOBAL Counter (07:00 - 22:00)
*On-the-day rentals possible without prior reservation (Only when in stock)
Returns(location/hours): Nankai Kansai Airport Station: XCOM GLOBAL Counter (07:00 - 22:00), Terminal 1 Bldg 1F(South): XCOM GLOBAL Counter (07:00 - 21:00)