Rental Services

Borrowing Wheelchairs and Strollers

To borrow a wheelchair or baby carriage, at the Terminal 1 Bldg., contact the Information Counter on any floor (except the International Gate Area), or the Information Center at 2F North. At the Terminal 2 Bldg., contact the Information Center.
For more details, see the Information Center page.

Click here for details on the Information Center

Location
Terminal 1 Bldg.
Information Counter on any floor (except the International Gate Area)
Terminal 2 Bldg.
1F…Information Center
 

Mobile Phone Rentals

Services Detail
Terminal 1 Bldg.
SoftBank Global Rental  Coverage Areas Overseas&Domestic
Phone Number +81(0)3-3560-7730 [Tokyo Reservations Center] (10:00-18:00)
Rentals •1F(North&South)… SoftBank Counter (07:30-20:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns •1F(North&South)… SoftBank Counter (07:30-20:30) *OK to return at other airports (Narita, Chubu Centrair).
Pupuru Coverage Areas Overseas&Domestic
Phone Number 0120-919-226 *Domestic calls only
Rentals •1F(South)… Baggage Delivery Service Counter(JAL ABC) (06:30-22:30)
•4F(South)… Baggage Delivery Service Counter(JAL ABC) (06:30-22:30)
Returns Customer returns by post
Telecom Square Coverage Areas Overseas&Domestic
Phone Number 0120-388-212 *Domestic calls only or +81(0)3-3239-2333 (Weekdays 09:00-20:00, Sat/Sun & Public Holidays 10:00-18:00)
Rentals [For Overseas・Reservation pick-up]
•4F(Center)… Business Center(Telecom Square) (08:00-20:00)
•1F(South)… Mobile Center Kansai Airport South (Telecom Square) (*20:00-22:30)
[For Overseas・Same-day rental without reservation]
•4F(North)… Kansai Airport Baggage Service (07:00-21:00, Only when in stock)
[For Domestic]
•1F(South)… Mobile Center Kansai Airport South (Telecom Square) (07:00-22:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns [For Overseas]
•1F(Center)… Mobile Center Kansai Airport Central (Telecom Square) (07:00-21:00) *OK to return to 24-hour return box. *OK to return at other airports (New Shitose, Narita, Haneda, Chubu Centrair, Takamatsu, Fukuoka).
[For Domestic]
•4F… Business Center(Telecom Square) (08:00-20:00) *OK to return at other airports (New Shitose, Narita, Haneda, Chubu Centrair, Takamatsu, Fukuoka).
Other Services Credit card payment available at our counter.
Joy2Call Coverage Areas Overseas&Domestic
Phone Number 0800-123-4156 *Domestic calls only
[From mobile phone] +81(0)3-5524-6005
Rentals •4F…Business Center (08:00-20:00)
Returns •1F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30) *OK to return at other airport (Narita).
JAL ABC Coverage Areas Overseas&Domestic
Phone Number 0120-086-072 *Domestic calls only (Weekdays 09:00-18:00, Sat/Sun & Public Holidays 09:00-17:00)
Rentals [For Overseas]
•4F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30) *On-the-day rentals possible without prior reservation (Only when in stock)
[For Domestic]
•1F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns [For Overseas]
•1F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30)
[For Domestic]
•4F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30)
Terminal 1 Bldg. / Station
Global Cellular (XCOM GLOBAL)
(Japanese)
Coverage Areas Overseas&Domestic
Phone Number 0120-800-540 *Domestic calls only
[From mobile phone or PHS] +81(0)3-5766-2722 (Weekdays 9:00-20:00, Sat/Sun & Public Holidays 10:00-19:00)
Rentals •Nankai Kansai Airport Station… XCOM GLOBAL Counter (07:00-22:00) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns •Terminal1 Bldg. 1F(South)… XCOM GLOBAL Counter (07:00-21:00)
•Nankai Kansai Airport Station…XCOM GLOBAL Counter (07:00-22:00)
 

WiFi Router Rentals

Services Detail
Terminal 1 Bldg.
SoftBank Global Rental  Coverage Areas Domestic
Phone Number +81(0)3-3560-7730 (10:00-18:00)
Rentals •1F(North&South)… SoftBank Counter (07:30-20:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns •1F(North&South)… SoftBank Counter (07:30-20:30)
GSM Rentafone Coverage Areas Overseas
Phone Number +81(0)3-3560-7346 (10:00-18:00)
Rentals •1F(North&South)… SoftBank Counter (07:30-20:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns •1F(North&South)… SoftBank Counter (07:30-20:30)
Telecom Wi-Fi Coverage Areas Overseas&Domestic
Phone Number 0120-388-212 *Domestic calls only or +81(0)3-3239-2333 (Weekdays 09:00-20:00, Sat/Sun & Public Holidays 10:00-18:00)
Rentals [For Overseas・Reservation pick-up]
•4F(Center)… Business Center(Telecom Square) (08:00-20:00)
•1F(South)… Mobile Center Kansai Airport South (Telecom Square) (*20:00-22:30)
[For Overseas・Same-day rental without reservation]
•4F(North)… Kansai Airport Baggage Service (07:00-21:00, Only when in stock)
[For Domestic]
•1F(South)… Mobile Center Kansai Airport South (Telecom Square) (07:00-22:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns [For Overseas]
•1F(Center)… Mobile Center Kansai Airport Central (Telecom Square) (07:00-21:00) *OK to return to 24-hour return box. *OK to return at other airports (New Shitose, Narita, Haneda, Chubu Centrair, Takamatsu, Fukuoka).
[For Domestic]
•4F… Business Center(Telecom Square) (08:00-20:00) *OK to return at other airports (New Shitose, Narita, Haneda, Chubu Centrair, Takamatsu, Fukuoka).
Other Services Credit card payment available at our counter.
GLOBAL WiFi (Vision)
(Japanese)
Coverage Areas Overseas&Domestic
Phone Number 0120-510-670 *Domestic calls only *24-hour reception Available from cellular and PHS telephones
Rentals [Reservation pick-up]
•1F(North)… KABS(21:00-22:30)
•4F(North)… KABS(07:00-21:00)
[Same-day rental without reservation]
•1F(South)… GLOBAL WiFi South Counter (07:00-22:00, Only when in stock)
•1F(North)… GLOBAL WiFi North Counter (07:00-22:30, Only when in stock)
Returns •1F(South)… GLOBAL WiFi South Counter (OK to return to 24-hour return box.)
•1F(North)… GLOBAL WiFi North Counter (OK to return to 24-hour return box.)
JAL ABC Coverage Areas Overseas&Domestic
Phone Number 0120-086-072 *Domestic calls only (Weekdays 09:00-18:00, Sat/Sun & Public Holidays 09:00-17:00)
Rentals [For Overseas]
•4F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30) *On-the-day rentals possible without prior reservation (Only when in stock)
[For Domestic]
•1F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns [For Overseas]
•1F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30)
[For Domestic]
•4F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30)
Pupuru Coverage Areas Overseas&Domestic
Phone Number 0120-919-226 *Domestic calls only
Rentals •1F(South)… Baggage Delivery Service Counter(JAL ABC) (06:30-22:30)
•4F(South)… Baggage Delivery Service Counter(JAL ABC) (06:30-22:30)
Returns Customer returns by post
Terminal 1 Bldg. / Station
GLOBAL DATA (XCOM GLOBAL)
(Japanese)
Coverage Areas Overseas&Domestic
Phone Number 0120-800-540 *Domestic calls only
[From mobile phone or PHS] +81(0)3-5766-2722
(Weekdays 9:00-20:00, Sat/Sun & Public Holidays 10:00-19:00)
Rentals 1F(South)… XCOM GLOBAL Counter (07:00-21:00) *Same-day rentals only(Only when in stock)
•Nankai Kansai Airport Station… XCOM GLOBAL Counter (07:00-22:00) *Exclusively for picking up reserved devices/Same-day rentals (Only when in stock)
Returns 1F(South)… XCOM GLOBAL Counter (07:00-21:00)
•Nankai Kansai Airport Station… XCOM GLOBAL Counter (07:00-22:00)
Terminal 2 Bldg.
GLOBAL WiFi (Vision)
(Japanese)
Coverage Areas Overseas&Domestic
Phone Number 0120-510-670 *Domestic calls only*24-hour reception Available from cellular and PHS
Rentals [Reservation pick-up]
•1F… GLOBAL WiFi(Kanku-Machidokoro) (06:30-23:00)
[Same-day rental without reservation]
•1F… GLOBAL WiFi(Kanku-Machidokoro) (06:30-15:30, Only when in stock)
Returns •1F… GLOBAL WiFi(Kanku-Machidokoro) (06:30-23:00) *Can be returned at Terminal 2 Bldg.1F(South) GLOBAL WiFi Counter outside these hours