Rental Services

Borrowing Wheelchairs and Strollers

To borrow a wheelchair or baby carriage, at the Terminal 1 Bldg., contact the Information Counter on any floor (except the International Gate Area), or the Information Center at 2F North. At the Terminal 2 Bldg., contact the Information Center.
For more details, see the Information Center page.

Click here for details on the Information Center

Location
Terminal 1 Bldg.
Information Counter on any floor (except the International Gate Area)
Terminal 2 Bldg.
1F…Information Center
 

Mobile Phone Rentals

Services Detail
Terminal 1 Bldg.
SoftBank Global Rental  Coverage Areas OverseasDomestic
Phone Number +81(0)3-3560-7730 [Tokyo Reservations Center] (10:00-18:00)
Rentals • 1F(North&South)… SoftBank Counter (07:30-20:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns • 1F(North&South)… SoftBank Counter (07:30-20:30) *OK to return at other airports (Narita, Chubu Centrair).
Pupuru Coverage Areas OverseasDomestic
Phone Number 0120-919-226 *Domestic calls only
Rentals • 1F(South)… Baggage Delivery Service Counter(JAL ABC) (06:30-22:30)
• 4F(South)… Baggage Delivery Service Counter(JAL ABC) (06:30-22:30)
Returns Customer returns by post
Telecom Square Coverage Areas OverseasDomestic
Phone Number 0120-388-212 *Domestic calls only or +81(0)3-3239-2333 (Weekdays 09:00-20:00, Sat/Sun & Public Holidays 10:00-18:00)
Rentals Overseas
[Reservation pick-up]
• 4F(Center)… Business Center(Telecom Square) (08:00-20:00)
• 1F(South)… Mobile Center Kansai Airport South (Telecom Square) (20:00-22:30)
[Same-day rental without reservation(Only when in stock)]
• 4F(North)… Kansai Airport Baggage Service (07:00-21:00)
Domestic
• 1F(South)… Mobile Center Kansai Airport South (Telecom Square) (07:00-22:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns Overseas
• 1F(Center)… Mobile Center Kansai Airport Central (Telecom Square) (07:00-21:00) *OK to return to 24-hour return box. *OK to return at other airports (New Shitose, Narita, Haneda, Chubu Centrair, Takamatsu, Fukuoka).
Domestic
• 4F… Business Center(Telecom Square) (08:00-20:00) *OK to return at other airports (New Shitose, Narita, Haneda, Chubu Centrair, Takamatsu, Fukuoka).
Other Services Credit card payment available at our counter.
Joy2Call Coverage Areas OverseasDomestic
Phone Number 0800-123-4156 *Domestic calls only
[From mobile phone] +81(0)3-5524-6005
Rentals • 4F…Business Center (08:00-20:00)
Returns • 1F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30) *OK to return at other airport (Narita).
JAL ABC Coverage Areas OverseasDomestic
Phone Number 0120-086-072 *Domestic calls only (Weekdays 09:00-18:00, Sat/Sun & Public Holidays 09:00-17:00)
Rentals Overseas
• 4F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Domestic
• 1F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns Overseas
• 1F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30)
Domestic
• 4F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30)
Terminal 1 Bldg. / Station
xcomglobal
(Japanese)
Coverage Areas OverseasDomestic
Phone Number 0120-800-540 *Domestic calls only
[From mobile phone or PHS] +81(0)3-5766-2722 (Weekdays 9:00-20:00, Sat/Sun & Public Holidays 10:00-19:00)
Rentals [Reservation pick-up]
• Terminal1 Bldg. 1F(South)… xcomglobal Counter (07:00-22:00)
• Nankai Kansai Airport Station (inside the ticket gate)… xcomglobal Counter (07:00-22:00) *Only those coming by Nankai Electric Railway can use it
[Same-day rental without reservation(Only when in stock) ]
• Terminal1 Bldg. 1F(South)… xcomglobal Counter (07:00-22:00)
• Nankai Kansai Airport Station (next to the ticket gate)… xcomglobal Counter (07:00-22:00)
Returns • Terminal1 Bldg. 1F(South)… xcomglobal Counter (07:00-22:00) *OK to return to 24-hour return box.
• Nankai Kansai Airport Station (next to the ticket gate)… xcomglobal Counter (07:00-22:00)
Terminal 2 Bldg.
xcomglobal
(Japanese)
Coverage Areas OverseasDomestic
Phone Number 0120-800-540 *Domestic calls only
[From mobile phone or PHS] +81(0)3-5766-2722 (Weekdays 9:00-20:00, Sat/Sun & Public Holidays 10:00-19:00)
Rentals [Reservation pick-up]
• 1F(International) … xcomglobal Departure Counter (06:00-21:30)
[Same-day rental without reservation(Only when in stock) ]
• 1F(International) … xcomglobal Departure Counter (06:00-21:30)
• 1F(International) … xcomglobal Arrival Counter (08:00-21:00)
Returns • 1F(International) … xcomglobal Departure Counter (06:00-21:30)
• 1F(International) … xcomglobal Arrival Counter (08:00-21:00) *OK to return to 24-hour return box.
 

WiFi Router Rentals

Services Detail
Terminal 1 Bldg.
SoftBank Global Rental  Coverage Areas Domestic
Phone Number +81(0)3-3560-7730 (10:00-18:00)
Rentals • 1F(North&South)… SoftBank Counter (07:30-20:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns • 1F(North&South)… SoftBank Counter (07:30-20:30)
GSM Rentafone Coverage Areas Overseas
Phone Number +81(0)3-3560-7346 (10:00-18:00)
Rentals • 1F(North&South)… SoftBank Counter (07:30-20:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns • 1F(North&South)… SoftBank Counter (07:30-20:30)
Telecom Wi-Fi Coverage Areas OverseasDomestic
Phone Number 0120-388-212 *Domestic calls only or +81(0)3-3239-2333 (Weekdays 09:00-20:00, Sat/Sun & Public Holidays 10:00-18:00)
Rentals Overseas
[Reservation pick-up]
• 4F(Center)… Business Center(Telecom Square) (08:00-20:00)
• 1F(South)… Mobile Center Kansai Airport South (Telecom Square) (*20:00-22:30)
[Same-day rental without reservation(Only when in stock)]
• 4F(North)… Kansai Airport Baggage Service (07:00-21:00)
Domestic
• 1F(South)… Mobile Center Kansai Airport South (Telecom Square) (07:00-22:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns Overseas
• 1F(Center)… Mobile Center Kansai Airport Central (Telecom Square) (07:00-21:00) *OK to return to 24-hour return box. *OK to return at other airports (New Shitose, Narita, Haneda, Chubu Centrair, Takamatsu, Fukuoka).
Domestic
• 4F… Business Center(Telecom Square) (08:00-20:00) *OK to return at other airports (New Shitose, Narita, Haneda, Chubu Centrair, Takamatsu, Fukuoka).
Other Services Credit card payment available at our counter.
GLOBAL WiFi (Vision)
(Japanese)
Coverage Areas OverseasDomestic
Phone Number 0120-510-670 *Domestic calls only *24-hour reception Available from cellular and PHS telephones
Rentals [Reservation pick-up]
• 1F(North)… KABS(21:00-22:30)
• 4F(North)… KABS(07:00-21:00)
[Same-day rental without reservation(Only when in stock)]
• 1F(South)… GLOBAL WiFi South Counter (07:00-22:00)
• 1F(North)… GLOBAL WiFi North Counter (07:00-22:30)
Returns • 1F(South)… GLOBAL WiFi South Counter *OK to return to 24-hour return box.
• 1F(North)… GLOBAL WiFi North Counter *OK to return to 24-hour return box.
JAL ABC Coverage Areas OverseasDomestic
Phone Number 0120-086-072 *Domestic calls only (Weekdays 09:00-18:00, Sat/Sun & Public Holidays 09:00-17:00)
Rentals Overseas
• 4F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Domestic
• 1F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30) *On-the-day rentals possible without prior reservation (Only when in stock)
Returns Overseas
• 1F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30)
Domestic
• 4F(South)… Baggage Delivery Counter(JAL ABC) (06:30-22:30)
Pupuru Coverage Areas OverseasDomestic
Phone Number 0120-919-226 *Domestic calls only
Rentals • 1F(South)… Baggage Delivery Service Counter(JAL ABC) (06:30-22:30)
• 4F(South)… Baggage Delivery Service Counter(JAL ABC) (06:30-22:30)
Returns Customer returns by post
Terminal 1 Bldg. / Station
xcomglobal
(Japanese)
Coverage Areas OverseasDomestic
Phone Number 0120-800-540 *Domestic calls only
[From mobile phone or PHS] +81(0)3-5766-2722 (Weekdays 9:00-20:00, Sat/Sun & Public Holidays 10:00-19:00)
Rentals [Reservation pick-up]
• Terminal1 Bldg. 1F(South)… xcomglobal Counter (07:00-22:00)
• Nankai Kansai Airport Station (inside the ticket gate)… xcomglobal Counter (07:00-22:00) *Only those coming by Nankai Electric Railway can use it
[Same-day rental without reservation(Only when in stock)]
• Terminal1 Bldg. 1F(South)… xcomglobal Counter (07:00-22:00)
• Nankai Kansai Airport Station (next to the ticket gate)… xcomglobal Counter (07:00-22:00)
Returns • Terminal1 Bldg. 1F(South)… xcomglobal Counter (07:00-22:00) *OK to return to 24-hour return box.
• Nankai Kansai Airport Station (next to the ticket gate)… xcomglobal Counter (07:00-22:00)
Terminal 2 Bldg.
GLOBAL WiFi (Vision)
(Japanese)
Coverage Areas OverseasDomestic
Phone Number 0120-510-670 *Domestic calls only*24-hour reception Available from cellular and PHS
Rentals [Reservation pick-up]
• 1F(International)… GLOBAL WiFi(Kanku-Machidokoro) (06:30-23:00)
[Same-day rental without reservation(Only when in stock)]
• 1F(International)… GLOBAL WiFi(Kanku-Machidokoro) (06:30-15:30)
Returns • 1F(International)… GLOBAL WiFi(Kanku-Machidokoro) (06:30-23:00) *Can be returned at Terminal 2 Bldg.1F(South) GLOBAL WiFi Counter outside these hours
xcomglobal
(Japanese)
Coverage Areas OverseasDomestic
Phone Number 0120-800-540 *Domestic calls only
[From mobile phone or PHS] +81(0)3-5766-2722 (Weekdays 9:00-20:00, Sat/Sun & Public Holidays 10:00-19:00)
Rentals [Reservation pick-up]
• 1F(International) … xcomglobal Departure Counter (06:00-21:30)
[Same-day rental without reservation(Only when in stock) ]
• 1F(International) … xcomglobal Departure Counter (06:00-21:30)
• 1F(International) … xcomglobal Arrival Counter (08:00-21:00)
Returns • 1F(International) … xcomglobal Departure Counter (06:00-21:30)
• 1F(International) … xcomglobal Arrival Counter (08:00-21:00) *OK to return to 24-hour return box.