Preparations for Departure

Group Tour Check-In Counter

  • Group Tour Check-In Counter

Group Check-In Counters are located in the center, and at the northern and southern ends of the 4F. Those participating in group tours should check in here.
Be sure to check your tour information pack for your meeting location, and go to the appropriate airline counter or Group Check-In Counter.

Location
Terminal 1 Bldg.
4F(Center, North&South) Map
 

International Telephone Service

docomo World Counter Kansai Airport

  • docomo World Counter

Business Hours: 07:30 - 20:30
Phone: 0120-593120 (Domestic calls only) (09:00 - 21:00)

S​h​o​p Detail Location
Terminal 1 Bldg.
docomo World Counter Kansai Airport 1 You can apply for make payments. For customers with devices that support DOCOMO's WORLD WING international roaming service, we offer information about how to use their device overseas and information about the service. 4F(Center):
Map
 

SoftBank Global Rentals Counter

  • SoftBank Logo

These counters deal with rentals of mobile phones for use overseas and within Japan. They handle rentals, returns, and reservations. Refer to the following link for further information regarding rental services:
http://www.softbank-rental.jp/e/

Business Hours: 07:30 - 20:30
Phone: +81(0)3-3560-773 (10:00 - 18:00)

Location
Terminal 1 Bldg.
1F(North&South) 1F(North):
Map
1F(South):
Map
 

KDDI Counter

  • International Telephone Service (KDDI Counter)

  • Information regarding how to make international phone calls
  • Pamphlets regarding international phone calls
  • Mobile phone rental for those traveling overseas
  • On-the-day "au World Service Handset Rental" for those traveling overseas

Hours: 08:30 - 20:00 (mobile phone& wifi router rentals: Until 19:30)
Information: 0077-7-111 (regarding to "au World Service Handset Rental") *Domestic calls only

Visit the KDDI website

Location
Terminal 1 Bldg.
4F(Center): Map

CIQ PR Room

  • CIQ PR Room

The CIQ PR Room is located at the back of the floor. CIQ is short for Customs, Immigration and Quarantine. The CIQ PR room introduces items that you are not allowed to bring into Japan and other countries, items that need to undergo special procedures to be imported, and a variety of other useful information for overseas travelers in the form of pamphlets and displays. Entrance is free of charge.

Location
Terminal 1 Bldg.
4F(Center): Map